FAQ

💬 Frequently Asked Questions – Digital Wedding Invitations

1. What is a digital wedding invitation?
A digital wedding invitation is a beautifully designed e-invite sent electronically via email, WhatsApp, or social media. It includes all the essential event details and can be customized to reflect your wedding theme.

2. How much does a digital wedding invitation cost?
Our digital wedding invitations start at just Rs.299/-*. The final price may vary based on design complexity and customization requests.

3. What format will I receive my digital invitation in?
You’ll receive your invite in high-resolution JPEG and/or PDF formats, perfect for sharing across all digital platforms.

4. Can I customize the invitation with my own details?
Yes! You can personalize the invitation with your names, date, time, venue, RSVP info, photos, color preferences, and more.

5. How long does it take to receive my invitation?
Once we receive your details, your digital invitation will be delivered within 24 to 48 hours. Express delivery options may also be available for urgent requests.

6. Will I get a chance to review the design before final delivery?
Yes! We’ll send you a preview of your invite. Minor revisions can be requested before we finalize and send the final version.

7. Can I request changes after the final invite is delivered?
We allow limited minor edits after delivery. For significant changes, additional customization charges may apply.

8. Can I print the digital invitation?
Absolutely! While designed for digital sharing, your invitation is high-resolution and print-ready if you'd like to create physical copies.

9. Is there a limit to how many people I can send the invite to?
No limits! Once you receive the digital file, you can share it with as many guests as you like via WhatsApp, email, or social media.

10. What if I have a specific theme or design in mind?
We love bringing your vision to life! Share your theme, color palette, or reference images, and we’ll create a custom design just for you.

What payment methods do you accept?

We accept various payment methods, including major credit cards, debit cards, and other secure payment options. Please refer to our checkout page for a complete list of accepted payment methods.

How can I contact customer service for further inquiries?

For any additional questions or concerns, you can reach our customer service team via email at info@glowzoneecom.com or through WhatsApp at +918660380918. We are here to assist you with any inquiries you may have.

GlowZone - Where Shopping Meets Satisfaction

Offers, Shipping, Delivery, Refund & Return

BUY MORE GET MORE offer

  1. BUY MORE GET MORE Special offer for limited period for bulk buyers i.e more than one item.
  2. Auto special discount will be applied during checkout ranging from 05% to 30% off*

[* Depends on number of items in the cart and products under offer]

Free Shipping

  1. Get Free shipping on domestic and international orders.
  2. Free shipping for a limited time only
  3. Orders from both Global & Domestic warehouses processed same day, tracking ID shared post-processing.
  4. Save on branded international items by buying in bulk and taking advantage of our wholesale discount offer (BUY MORE GET MORE).

Delivery Period

  1. Upon receiving an order, it is promptly processed the same day.
  2. For Domestic warehouse items, delivery period is typically 04 - 07 days or sooner, based on city.
  3. For International warehouse items (Imported products) usually have a delivery period of 12 - 20 days from international warehouses.
  4. Tracking updates will be provided on mobile, emails, or website.
  5. In the situation of undelivered items, a complete 100% refund is guaranteed as outlined in our refund policy.

Refund & Return

  1. Our return and refund policies are customer protected.
  2. If you received the wrong or damaged product, you can request a return or refund.
  3. Processing time for returns or refunds is 3 business days.
  4. Refunds will be credited back to the original payment account used during checkout.
  5. For any issues in return and refund you can contact us through our whatsapp chat icon.