Shipping Policy
Free Shipping Global:
- Orders will be shipped from International warehouse
- Order cut off Time : 12am (Timezone: GMT +05:30, Indian Standard Time, Kolkatta)
- Handling Time: Minimum - 01 Day, Maximum - 03 Days (Fullfillment Days : Mon - Fri)
- Transit Time: All Destinations, Minimum - 01 Day, Maximum - 15 Days (Shipment Days : Mon - Fri)
- Estimated Delivery Time: 02-18 Days , as per location of customer.
- Shipping Cost: Free Shipping
- Note: above is the standard shipping details, and we always strive to process and ship your order as soon as possible.
Tracking ID:
- Once your order is shipped, you will receive a confirmation email / sms with a tracking ID or number, allowing you to monitor the status of your order till delivery.
Delivery Issues:
- If your package is delayed, lost, or damaged in transit, please contact our customer service team within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
Customs and Import Duties:
- For international orders, the recipient is responsible for any customs duties, taxes, or fees imposed by the destination country. These charges are not included in the purchase price or shipping cost.
Note:
- Delivery times are approximate and not guaranteed. Various factors like weather, holidays, and unforeseen events may lead to delays. While we appreciate your patience in such instances, we strive to resolve any delivery issues promptly.
Thank you for shopping with us!
For any other issue’s you can contact us at
GlowZone - E Commerce
(Reg Office)
(C/o Aadhya Enterprises)
#6008/A1, Devangmath Oni, Near varsidhi
Vinayaka Temple, Gadag Betgeri, Gadag, Karnataka, 582102
Whatsapp : +918660380918, Info@glowzoneecom.com
GlowZone - E Commerce
(Shipping and Return Office)
#09, 1st Floor,
Anantapura Gate, Doddaballapur Road
Yelahanka, Bangalore - 64
Karnataka,
Whatsapp : +918660380918, Info@glowzoneecom.com
GlowZone - Where Shopping Meets Satisfaction
Offers, Shipping, Delivery, Refund & Return
BUY MORE GET MORE offer
- BUY MORE GET MORE Special offer for limited period for bulk buyers i.e more than one item.
- Auto special discount will be applied during checkout ranging from 05% to 30% off*
[* Depends on number of items in the cart and products under offer]
Free Shipping
- Get Free shipping on domestic and international orders.
- Free shipping for a limited time only
- Orders from both Global & Domestic warehouses processed same day, tracking ID shared post-processing.
- Save on branded international items by buying in bulk and taking advantage of our wholesale discount offer (BUY MORE GET MORE).
Delivery Period
- Upon receiving an order, it is promptly processed the same day.
- For Domestic warehouse items, delivery period is typically 04 - 07 days or sooner, based on city.
- For International warehouse items (Imported products) usually have a delivery period of 12 - 20 days from international warehouses.
- Tracking updates will be provided on mobile, emails, or website.
- In the situation of undelivered items, a complete 100% refund is guaranteed as outlined in our refund policy.
Refund & Return
- Our return and refund policies are customer protected.
- If you received the wrong or damaged product, you can request a return or refund.
- Processing time for returns or refunds is 3 business days.
- Refunds will be credited back to the original payment account used during checkout.
- For any issues in return and refund you can contact us through our whatsapp chat icon.